Shopify + Salesforce integration, run for you
Shopify knows what a customer browsed and bought. Salesforce knows the account, relationship, pipeline, and service history around that customer. We define which commerce events should become Salesforce records, how identities are matched, and what teams should be able to do with the data.
What stays in sync
Orders
New Shopify orders land in Salesforce with customer, line items, taxes, and discounts mapped to your schema.
Products & pricing
Catalogue changes in Salesforce publish to Shopify, so names, variants, prices, and images stay consistent everywhere.
Inventory
Stock levels flow from Salesforce to Shopify, so you never sell what the warehouse no longer has.
Customers
New accounts and address changes sync both ways, deduplicated against existing records.
Fulfilment & tracking
Shipments confirmed in Salesforce update the Shopify order and send tracking to your customer.
Refunds & credits
Refunds issued in Shopify post back to Salesforce, so finance reconciles without spreadsheets.
The decisions that shape a Shopify and Salesforce integration
Customer identity
Guest checkouts, repeat buyers, company accounts, and changed email addresses can all create duplicates. We set the matching order and ownership rules before syncing customer records.
Orders versus opportunities
A paid Shopify order and a Salesforce opportunity serve different jobs. We decide whether commerce data updates accounts, contacts, orders, custom objects, or an existing sales process.
Consent and service context
Marketing consent, returns, fulfilment status, and lifetime value may matter to different Salesforce teams. We map only the fields that support an agreed workflow.
Run by Nexbea, not by your team
We operate it
Setup, field mapping, and every later change are done by us and confirmed to you by email. You never operate a mapping screen.
Flat pricing
One subscription based on how many systems you connect. No order counts, no SKU limits, no usage surprises.
Monitored, with an SLA
Failed syncs alert your inbox and ours the moment they happen, with a written one-business-day response commitment.
Shopify and Salesforce questions
Does every Shopify order need to become a Salesforce opportunity?
No. For many teams, completed orders belong in an order or custom object while opportunities remain for active sales work. We fit the integration to the Salesforce process already in use.
Can the integration avoid duplicate Salesforce contacts?
Yes. Matching rules can check the identifiers your team trusts before creating a record, then route ambiguous matches for review instead of silently making another contact.
See what Nexbea would run for you
Book a free 30-minute discovery call. We look at your systems, find where the data breaks down, and give you a plain answer: what we would run, at what monthly price. If we are not the right fit, we will tell you that too.