Shopify + NetSuite integration, run for you
Shopify is built around storefront products, variants, orders, and fulfilment locations. NetSuite organizes items, locations, customers, and financial transactions around the back office. We map the points where those models disagree, test them with real records, and operate the resulting integration.
What stays in sync
Orders
New Shopify orders land in NetSuite with customer, line items, taxes, and discounts mapped to your schema.
Products & pricing
Catalogue changes in NetSuite publish to Shopify, so names, variants, prices, and images stay consistent everywhere.
Inventory
Stock levels flow from NetSuite to Shopify, so you never sell what the warehouse no longer has.
Customers
New accounts and address changes sync both ways, deduplicated against existing records.
Fulfilment & tracking
Shipments confirmed in NetSuite update the Shopify order and send tracking to your customer.
Refunds & credits
Refunds issued in Shopify post back to NetSuite, so finance reconciles without spreadsheets.
The decisions that shape a Shopify and NetSuite integration
Variant to item mapping
A Shopify variant needs a stable relationship to the right NetSuite item. Bundles, matrix items, kits, and web-only products each need a clear rule before catalogue and order flows can be trusted.
Location ownership
Shopify and NetSuite can both represent stock across locations. We define which NetSuite locations are sellable online and how Shopify fulfilment locations relate to them.
Payment and refund states
An order can be authorized, captured, partly refunded, cancelled, or fulfilled in stages. We map those events to the NetSuite records finance expects instead of treating every order as one status.
Run by Nexbea, not by your team
We operate it
Setup, field mapping, and every later change are done by us and confirmed to you by email. You never operate a mapping screen.
Flat pricing
One subscription based on how many systems you connect. No order counts, no SKU limits, no usage surprises.
Monitored, with an SLA
Failed syncs alert your inbox and ours the moment they happen, with a written one-business-day response commitment.
Shopify and NetSuite questions
Which system should own inventory for Shopify and NetSuite?
NetSuite usually owns operational stock, while Shopify receives the quantity that is safe to sell online. The exact rule can include locations, buffers, backorders, and reserved stock.
Can Shopify refunds update NetSuite?
They can be part of the mapped flow. We first define how full and partial refunds, cancellations, taxes, and payment records should appear in your NetSuite account.
See what Nexbea would run for you
Book a free 30-minute discovery call. We look at your systems, find where the data breaks down, and give you a plain answer: what we would run, at what monthly price. If we are not the right fit, we will tell you that too.