For ten years, IB Solutions sold integration projects. A store needed to talk to an ERP, a warehouse, or a courier. We scoped the work, built it, tested it with real data, and went live. Then we handed it over.
Every project ended the same way. The integration worked on the day of the handover. And then everyone moved on.
What happens after go-live
Nobody plans for what comes next, because on paper nothing comes next. The integration is done. But an integration is never done. One of the connected systems ships an API change. A payment provider retires an endpoint. Someone adds a product field nobody mapped. A courier changes a status code.
The sync doesn’t stop with a bang. It fails quietly, in a queue nobody is watching, often at 2 a.m. The business notices weeks later, in the accounts, or when a customer calls about an order that never made it to the ERP.
We know, because we were the ones who got the call six months after handover. The problem was never the build. The builds were fine. The problem was that nobody owned the integration once the project ended. The client’s team had their own jobs. Our project was closed. The integration belonged to nobody.
The build was never the product
It took us embarrassingly long to say it plainly: the build is a few weeks, the running is a decade. Sell the build and walk away from the running, and you’ve sold the cheap part and left behind the part where the value lives, and where things break.
So we stopped. We took everything we’d learned from a decade of custom work, built it into one platform, and changed what we sell. Not integration projects. A running integration.
What Nexbea is
Nexbea is an e-commerce integration platform that we run for you. Your store, your ERP, and the systems around them connect to the platform through connectors, and the whole thing runs as one subscription.
The subscription covers what a project never did. Every sync run is monitored. Failed runs get retried and looked into. Alerts land in your inbox, not just ours. You have a dedicated integration manager you can contact directly. When your business changes, say new tax rules, a mapping tweak, or a new type of data moving between your systems, we make the change, check it against your real data, and email you a report of what changed. Every quarter you get a statement of everything we did.
Two things we decided early. No metering: no order counts, no SKU limits. The price depends only on how many systems you connect. And the response commitment is written down: if a sync fails, we respond within one business day. It’s in the agreement, not just on the website.
What is running today
We launched the platform publicly this month, but it didn’t start this month.
Inform, a design and furniture retailer in Vancouver, has run on Nexbea since 2024: about 2,400 products with roughly ten thousand variants, over 20,000 product images, and every order and customer record kept in sync between Craft Commerce and NetSuite for two years.
Bocci, a Canadian lighting design house, went from staging tests to live in about two weeks this summer. Not one of their orders has been entered by hand since.
Across clients, the platform keeps more than 25,000 records in sync right now. Those numbers are on the homepage, and they’re counted from sync logs, not estimated.
If this sounds familiar
If your store and ERP disagree with each other, or they only agree because someone on your team spends their days re-typing data, that’s exactly the problem Nexbea exists for. We wrote an honest comparison of the other ways to solve it, including the cases where we’re not the right choice.
And if you want a plain answer about your own setup, book a free discovery call. We’ll look at your systems and tell you what we’d run for you, and what it would cost per month.